Return and size adjustment

Return Policy: Our goal is to ensure your complete satisfaction with Chanqinfang jewelry, so we offer a 30 days satisfaction guarantee for all products. After receiving the order, you have 30 natural days to return the bracelet for a refund. Bracelets must be returned in their original packaging, with intact labels and no signs of wear or use. After receiving the returned goods and verifying their accuracy, we will issue a full refund to your original payment method.

Please note: As our products are customized, we have no legal obligation to provide refunds; However, your satisfaction is our top priority, which is why we are proud to offer this guarantee.

Free Returns: To simplify returns as much as possible, we offer free return shipping. Just contact us through the following ways:

service@chanqinfang.com . Apply for shipping labels within 30 days after delivery.  

Free size adjustment: Is it your first time ordering a customized size bracelet? We understand that this may make people feel uncertain. That's why we offer free sizing services for first-time customers. If your bracelet does not fit perfectly, simply contact us within 30 days after delivery and we will provide free size adjustments and shipping labels.